RELIEF AID LOAN
Call (334) 291.3000 to apply. Loans will be processed online.
Members with direct deposit or evidence of three consecutive payroll deposits who are out of work or have been temporarily furloughed due to COVID-19 are eligible for the Relief Aid Loan.
All members affected, including those without direct deposit may be eligible and can apply for the following:
*All of the above is subject to qualification, restrictions apply and the offers may be revoked without notice.
As a member of Phenix Pride, we first want to assure you that your money is safe and your accounts are fully insured by the National Credit Union Share Insurance Fund (NCUSIF).
In an effort to protect the health and safety of our members, communities, and employees, we are closing our lobbies and servicing our members through drive-thru locations only, beginning March 18th until further notice. *If you would like to make an appointment, please call us at 334.291.3000 so that we can schedule to meet with you!
Please call Phenix Pride if you COVID-19 has impacted you financially - you are not alone, we are here to help!
We are working to make every effort to adhere to the CDC’s recommendations while continuing our responsibility in serving our members and our staff!
With that being said, we ask that our members take advantage of the many out-of-office tools available to them:
Online Banking: Download the mobile app or log in online to view your transactions, transfer money and more.
Drive-Thru: Open Monday - Thursday 9:00 a.m. - 5:00 p.m.
Friday 9:00 a.m. - 6:00 p.m.
Online Loan Applications: Apply online with esign or call our office.
After Hours Secured Dropbox: Located just beyond our Drive Thru window, our dropbox is the first thing checked every morning. Any deposits will be put in as soon as we open the following day.
Remote Check Capture: Call 334.291.3000 to see about accessing our remote check capture which allows members to deposit a check via their mobile device.
Please call us if you have any questions or need help with any of the above tools. We are honored to be your credit union now and always!